Poor upper management - General Manager Gap Employee Review

2.0
Feb 8, 2016
Recommend
CEO approval
Business Outlook

Pros

Salary is decent. The customers are loyal and mostly very good.

Cons

Upper management is disconnected from store level. There is a lack of understanding on how to run a retail store. They should have "boots on the ground." But instead manage from conference calls and phone calls.

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5.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice co-workers and flexible hours.

Cons

It is a typical retail job.

3.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Good health benefits, some 401k match

Cons

12 hour shifts, subpar bonus', limited upward mobility as managers and upper management did not want to promote from within and risk operational change causing productivity decline

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