Excellent benefits, but Garmin lacks vision when trying to understand what end users want. - Product Support Supervisor Garmin Employee Review

2.0
Aug 17, 2011
Recommend
CEO approval
Business Outlook

Pros

• Employee benefits • Fiscally responsible • Friendly people • Extremely easy work environment (no pressure)

Cons

• Little to no leadership in Product Support • HR runs too many departments in the company • Limited to no Career Path (or employee development) • IT Dept - Tickets are left open for 6 months or longer • Poor customer service for Canadian & Australian customers • Engineering refuses to listen to the end users or look at market trends – lacking innovation • Unprofessional employees are promoted into the management positions • Employees are hired without the proper phone or computer skills • Focuses on symptoms instead of the cause

Explore other reviews about Garmin

5.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work/life balance. Top pay if you're a top performer.

Cons

Can get boring with little opportunity to learn new things.

3.0
Apr 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits and work life balance. It's a good culture and I've never worked at a place where your immediate peers are this helpful and pleasant to work with, even across teams and offices. If you want to just come in and do just what is required for your job and go home with the knowledge you have a stable job, this is the perfect place to work. I'd only recommend working here if you just want a job, but don't care about a career.

Cons

There is poor career advancement, especially if you aren't male. Leadership does not care about leading people. The RTO has made working here less appealing. The excuse that you can't collaborate unless you are in the same building makes no sense when you work with people in 6 different countries. It is about control and appearances, all due to incredibly poor senior leadership strategies. The pay is also low and so is the quality of the software you work on. Leadership likes to talk quality, but they like fast and cheap. They will not support you in actual software quality nor implement changes to improve it. The same issues happen over and over without improvement.

8
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