Great Company with only decent pay and little upward movement - Product Support Specialist Garmin Employee Review

4.0
Mar 5, 2019
Recommend
CEO approval
Business Outlook

Pros

Garmin offers a good work/life balance and a decent benefits package. I work in the call center so our work revolves around answering customer phone calls, chats and emails. The local Salem, OR facility is very nice and we all have sit stand desks. We typically receive good training and are paid decently.

Cons

The company headquarters is located in Kansas and because of this Salem feels very disconnected. Communication from top down is not very good. The Salem facilities are condensing, not expanding and any of the desirable opportunities are located in Kansas. Not many people in Oregon are looking to relocate to Kansas :). Compared to local businesses, the pay is decent but not extremely competitive. This job is a good 'filler' position but you won't make any upward movement at the Salem location.

Explore other reviews about Garmin

5.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice headquarters, good people, fun atmosphere.

Cons

Questionable C-Suite directives/policies. A lot of bureaucracy, and it's difficult to move new ideas forward.

3.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Great, and I mean great benefits.

Cons

Poor local culture, everybody is in their own clicks and don't deviate from them. Not a huge amount of office friendliness. Not many team building exercises, and qa gets left out of alot. If you're not a developer, you will have a yard time socially. Coffee is the worst I've had at a company ever. Return to office was not handled right, and the wfh policies were written very vague by a local manager, but what they actually wanted was very specific and was not communicated at all(avg of 1 per month over the course of a year). This lead to a problem where I was denied a wfh request to grieve a dead pet because I used wfh 2 weeks earlier to register a new car ( that I got solely for work commute)

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