4.0
Aug 7, 2020
Former employee, more than 5 years
Olathe, KS
Recommend
CEO approval
Business Outlook
Pros
Great benefits, lots of opportunities within the company, special events, and a hefty employee discount.
Cons
Call center employees are restricted to specific promotion paths and lateral movements - very hard to break out of their pre-planned progression path. Call center operations are separate from the rest of the company, with different rules and available incentives. Culture often suffers as a result.