Pros
Pretty decent pay and decent benefits
Cons
Lack of support from management. They're never on site, take forever to respond to you. Management gossips and fraternize outside of work. If they're friends with you and consider you part of their little clique, they have your back. If not, they could care less about you. They ignore issues with employees who could seriously cause clients injury or death, but happily escalate minor complaints to HR if they don't like the employee at the center of the complaint. HR is even worse. They're useless. Also take forever to respond. Extremely hostile and unprofessional. If you question or disagree with anything you are immediately put under a microscope by management / HR and they will actively look for a reason to write you up or fire you all while being completely blind to real issues with employees who are going to eventually cause them to have a lawsuit thrown at them because management ignores complaints and refuses to escalate them to HR.