Good for starting career - Customer Success Manager (CSM) Gartner Employee Review

3.0
Sep 16, 2025
Recommend
CEO approval
Business Outlook

Pros

Great work life balance. The culture is good and teams are very understanding.

Cons

Management could use work. I worked at Garnter for under 3 years and had a total of five different managers.

Explore other reviews about Gartner

5.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great internship program and very structured

Cons

Can be stressful at times

4.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Totally remote and the hours that you work can be flexible. The other designers are very friendly and willing to help you out when solving problems. The company provides you with equipment to work with. They also forbid the use of AI in their presentations with is extremely respectable.

Cons

You are paid based on billable hours. Management is strict about how much time you spend on each project, but you also have to make sure to meet a quota of billable hours each week. It can be hard to find a balance and the time counting down while working is stressful.

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