Good place to work - Customer Success Manager (CSM) Gartner Employee Review

4.0
Oct 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Salary Culture Progression People Flexible working

Cons

The only things is that the company is metrics driven and can lose sight of the bigger picture.

Explore other reviews about Gartner

5.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great internship program and very structured

Cons

Can be stressful at times

4.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Totally remote and the hours that you work can be flexible. The other designers are very friendly and willing to help you out when solving problems. The company provides you with equipment to work with. They also forbid the use of AI in their presentations with is extremely respectable.

Cons

You are paid based on billable hours. Management is strict about how much time you spend on each project, but you also have to make sure to meet a quota of billable hours each week. It can be hard to find a balance and the time counting down while working is stressful.

See reviews by: Helpful|Rating|Date|All