I don't recommend the SMB account manager job - Account Manager Gartner Employee Review

1.0
Dec 17, 2017
Recommend
CEO approval
Business Outlook

Pros

(From an HT perspective) Majority of the people working at Gartner understand the value of having it on your resume. I also enjoyed my teammates who made working here much better then it would have been otherwise. Very rarely do you run into competition in sales cycles. You are selling to start ups, which is cool to tell your friends. Good benefits.

Cons

- First and foremost, three people in my sales academy were fired before they even hit the floor because they weren't a "culture fit" after moving across the country. - Gartner values feedback, they just don't take it themselves. - You are going to micro managed in a metric heavy environment by a manager who has never managed before. - Sales territories are smaller then ever, like another poster said you get a few letters of one state split between 8 people. -Limitless opportunities for those who last (the average tenure at Gartner is 7 months..very few people even make it the two years needed to get promoted.) - Gartner is not a start up, its a massive company and you are just a number looking to hit a number. Just this year we canceled the holiday party because corporate said so. - Unethical sales practices. You need to lie to your prospects/clients to keep up with everyone else. - Fort Myers is a very boring place to live, it's a retirement area filled with 55+ people. - This is a cubicle, call center job. You are at your desk staring at a computer all day.

Explore other reviews about Gartner

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Opportunity for quick growth, great work/life balance.

Cons

You are competing with hundreds of other new grads for the same promotion.

3.0
May 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Terrific coworkers. Nearly everyone at the company is pleasant, professional, and willing to help you even if you’ve never met them before. Hybrid work environment. People generally seem to care about you on an individual level. One of the best corporations I’ve worked for.

Cons

Gartner is not in a great place right now. The business model requires changes and Wall Street analysts have tremendous doubts about the corporate liability in the era of AI. Stock has fallen in half over the past two years. Massive layoffs across the company. Doubt the stability is there for any kind of medium term or long-term career. Below market compensation, offset by pros above when they exist.

5
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