Stay away from GBS - Sales Gartner Employee Review

1.0
Mar 6, 2019
Recommend
CEO approval
Business Outlook

Pros

Great PTO, good job but only in GTS

Cons

Do not accept a sales Job in GBS. Most GBS employees seem to be paid significantly less than GTS. I found out I was being paid 20k less than than employees who were recently hired for the same job when i've been here for 4+ years, been on incentives trips and I'm making less than new hires with the same experience. It's 20% lower than the market share according to Glass Door's calculator, and 40k less than the what other people in this area are making. One of Gartner's core values is 'integrity-do the right thing' and they just treat people terribly. The GTS side is the only side of the business that is doing well, GBS does not appear to be doing well. Sales goals were cut last year, people are quitting. If your recruiter says your OTE is anywhere between 90-150k, that might be the case if you are an AE in GTS, but very few teams even hit goal last year. On top of paying us low in comparison to the market share, they have also taken away all of our sales enablement tools--we have no CRM system, just some awful visual pipeline tool . You can't see who is talking to the same accounts, who own the same accounts for other practices, who has been spoken to previously. It's up to you to literally build your territory out in a spreadsheet and look for accounts o the internet, contact info. They also just do not practice what they preach--Gartner does not use any of it's own research or best practices. We haven't gotten any kind of an employee survey/enagement survey in over a year. We do not have a CRM system for our sales team despite selling best practices on it to companies. We also have a bunch of different IT systems, none of which seem to work very effectively because the architecture was so old. I was told by a heritage Gartner employee that there is a popular saying " If Gartner recommends it, we don't use it".... Its a joke of a company

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5.0
May 22, 2026
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Pros

Relative to other talent competitors, Gartner does a great job in providing opportunities for growth and advancement, with associates who possess the right mindset and drive the right business outcomes advancing more quickly.

Cons

While Gartner is continuing to grow, the pace of growth has temporarily slowed in recent years due to macro-economic factors and the misperception that AI is positioned to replace the business & technology insights that Gartner provides to its clients. It's been great to see the actions being taken this year to combat this perception and further invest in AI solutions internally to empower the organization.

2.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

- Great health benefits and salary - A few great colleagues - Talk a lot about inclusion but this has slowly been falling to the wayside - I have been struggling the write this for some time as I wish there were more positive things to say

Cons

- Leadership that does not see anyone or anything but themselves - The company has been imploding for a while lying to the public and the street - Killing off the research model has been the final decision that has made many decide to look elsewhere (including me) - Lay off after lay off has created a culture of fear

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