Pros
Great way to start your career in the tech space. Good, deep training to help build the fundamentals of the role. Great promotional opportunities with good performance. Good leadership is there (not everywhere though). Great PTO and Benefits. Decent salary.
Cons
The model of working is less strategic and more "turn-and-burn" call center-esque due to sales margins. Fully Remote work will never be a thing and the lack of clarity on future plans is concerning. Work/Life Balance is at times nonexistent. The work you need to complete will take more than 40 hours a week. Lots of critical tools and resources being outsourced to teams without any real stake in the game, what we depend upon is not a priority to them.. At times, leadership can be given to younger and inexperienced leaders. Without a good leader, you can quickly find yourself in a bad spot. "Mission over metrics" is preached but not followed.