Good place to start, but there is high turnover for a reason - Account Manager Gartner Employee Review

1.0
Sep 20, 2021
Recommend
CEO approval
Business Outlook

Pros

looks great as a starting job, C-level client experiences, overcoming challenges, and PTO

Cons

- Lack of diversity (Fort Myers and Dallas offices have no diversity besides White, cis-males) Recruiting hyper-focuses on predominantly white universities - Transparency is a joke. Gartner believes their transparency is a top value but does not deliver by keeping employees in the dark or when seeking areas of improvement not taking responsibility and blaming employees - Development and training is always an on-going sore-spot. Gartner hires outside of sales experience as they preach "anyone" can "do the right things" and achieve quota. BUT, they have dedicated less resources now from a 12+ week program to 2 weeks -- even though new hires still were unclear on Gartner service delivery and sales training. Due to this, turnover has gotten out of hand. New hires in BD have all but left due to management faults & AEs closely behind due to Gartner's lack of support early on. If you didn't get lucky in a good team, manager, and territory you are blamed for not being accountable or having a growth mindset. - Work-life balance is preached as a top value but also not delivered upon, if you are not meeting quota then you are expected to put in longer hours to achieve management's numbers. if you have personal issues to resolve and ask for time, managers will agree to seem understanding but use it on you once End of Quarter hits. - Culture... this is Gartner's main selling point however due to remote working there is no longer any culture. It is very sales and numbers focused, low outside team collaboration

Explore other reviews about Gartner

5.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great ownership culture - if you want to innovate they will give you the reins

Cons

Data quality / consistency of engineering trams

4.0
Jun 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Being a globally recognized company makes it easy to consistently engage clients. Great benefits. Amazing people (managers and colleagues) For the most part there is a clear path to success and promotions. Executives listen to feedback after every internal call to help guide strategy.

Cons

In office mandate increasing in office days from once a month to once a week. Need to live in Florida or Texas because of the in office mandate. Promotions take a while since there are many people going for the same roles. Hard to reach clients and constant territory’s shifting makes it difficult to achieve the numbers you and management expect.

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