Client Services Roles - Anonymous employee Gartner Employee Review

2.0
Sep 15, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Competitive pay, easy work, the true responsibilities of the jobs are not very complex or demanding, it is also completely laid out for you and they give you ample time to get comfortable in the position. The training opportunities for professional development are really great as well.

Cons

When you perform well, but still do not hit your numbers perfect you end up having to schedule meetings on what your strategy is to be perfect. There is no congratulations great job, it is "How are you going to get to 100%". They put you through a training academy where you learn the philosophy of doing your job, but almost none of what you really need to know to DO you job when you get out. All around the culture is extremely numbers oriented and it is hard to maintain a human identity in all of it. High stress for such a simple job. Considering it takes 5 interviews to get through it seemed a bit unnecessary once you get into the role and see what is needed. There is also way too many meetings for everything, every to do item becomes multiple meetings, it is a big waste of time. You will be micromanaged all day long.

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5.0
Jul 10, 2026
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CEO approval
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Pros

Great worklife balance and culture

Cons

Very long sales cycles, so difficult to get a fast start

1
4.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Totally remote and the hours that you work can be flexible. The other designers are very friendly and willing to help you out when solving problems. The company provides you with equipment to work with. They also forbid the use of AI in their presentations with is extremely respectable.

Cons

You are paid based on billable hours. Management is strict about how much time you spend on each project, but you also have to make sure to meet a quota of billable hours each week. It can be hard to find a balance and the time counting down while working is stressful.

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