Pros
Great company overall. From a culture perspective, it’s the best I’ve seen. Work-life balance is some of the best I’ve seen. Leadership is thoughtful and the organization is very mature. PTO is reasonable. 401k matching and healthcare are both great.
Cons
Compensation is significantly low in comparison to other CSM roles. You end up making about 1% or less in relation to the territory you support. (EX: your book of business may be 10 million that you are responsible for renewing but your comp is less than 1 percent of that). The only other drawback is that the goal post is constantly moving. Expectations of performance change often even during the business year and sometimes the extent to the significance of these changes are not always properly communicated.