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Gateway Ticketing Systems

Engaged Employer

Great company - Product Team Member Gateway Ticketing Systems Employee Review

5.0
Mar 8, 2021
Recommend
CEO approval
Business Outlook

Pros

Gateway is a great company to work for. I love the people that I work with and my experience has been nothing but great.

Cons

Due to pandemic, no 401k match

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Gateway Ticketing Systems Response
4y
Thank you for your feedback. Due to the pandemic, there was a suspension of the 401(k) match as part of the company's mitigation efforts. We are happy to report that it has since been reinstated and things are back to normal.

Explore other reviews about Gateway Ticketing Systems

1.0
Jun 1, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

None worth calling out or mentioning.

Cons

After working at Gateway for several years now, I can honestly say this is the worst company I’ve worked for in my career. The place is chaotic, reactive, and draining. There is not enough clear direction, ownership is often messy, and people spend way too much time trying to figure out who is supposed to do what. The company talks about process, but it does not feel consistent. Things are vague until there is a problem, then suddenly everything turns into blame and extra scrutiny. That gets old fast. Management makes the environment harder than it needs to be. There is a lot of checking in, questioning, and asking for updates, but not enough actual support or clear decision-making. It creates stress without solving the underlying issues. Teams do not seem aligned, communication is poor, and employees end up carrying the weight of bad planning. A lot of problems feel completely avoidable. I would not recommend working here. It is not a stable or healthy environment, and the company seems unwilling to admit how much of the frustration comes from the way it operates.

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