Don't Trust The Hype - Anonymous employee Gateway Ticketing Systems Employee Review

It’s funny how a slew of 5 star ratings came in a little over a week. The HR department probably caught wind of a less than stellar view of the company and asked people to write positive reviews. There is a small group of people that are rabidly biased about this company. This company suffers from groupthink. The lifers have bought into the groupthink and will not bring new ideas to the table. If you’re new this can be very frustrating, and it feels like nothing ever gets done. If you’re interested in being micro-managed then this is the perfect job for you. You’re going to have to log every minute into a homegrown product called GTSWIN. This is a double-edged sword. Logging every minute of your time may be tied to your bonus and/or yearly raise. It’s good while you are getting those raises and bonus because no one is really looking that closely. As soon as you are determined a “B” or “C” player everything gets scrutinized more thoroughly and they will use everything they can against you. “B” and “C” players not necessarily determined on work performance, they are more than likely determined on your relationships with the management team. Firing of people is inconsistent. If the executive team likes you, you’ll be repositioned. If the executive team doesn’t like you, you’ll be fired. This has nothing to do with the actual work you have performed.