Started good then declined - Geek Squad, Consultation Agent Geek Squad Employee Review

3.0
Jan 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to start in IT Lots of level 1 repairs and troubleshooting

Cons

Client expectations are way outside of the scope of work. Management that aren’t geek squad aren’t very helpful with client issues Lack of support in general outside of peers. Continued removal from tasks to fill on the sales floor.

Explore other reviews about Geek Squad

5.0
Dec 21, 2025
Recommend
CEO approval
Business Outlook

Pros

Great for setting you up for early career in professional IT. Great work environment. Fantastic co-workers. Awesome store.

Cons

Reduced hours can make it difficult if you need the wages.

5.0
Jul 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Highly recommended for anyone trying to break into IT and get as much experience as possible.

Cons

Difficult to move up and still maintain focus on computers and repairs.

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