Helpful learning environment but metrics feel irrelevant - Geek Squad, Consultation Agent Geek Squad Employee Review

4.0
Apr 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Not too difficult, really sharpens the troubleshooting skills. All my coworkers and manager have been helpful.

Cons

They push you to reach metrics that don't really matter for the level you work at. Being the best Geek Squad in the region doesn't net you any pay bump or bonus, but they push it hard.

Explore other reviews about Geek Squad

5.0
Dec 21, 2025
Recommend
CEO approval
Business Outlook

Pros

Great for setting you up for early career in professional IT. Great work environment. Fantastic co-workers. Awesome store.

Cons

Reduced hours can make it difficult if you need the wages.

5.0
Jul 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Highly recommended for anyone trying to break into IT and get as much experience as possible.

Cons

Difficult to move up and still maintain focus on computers and repairs.

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