Advanced Repair Agent - Anonymous employee Geek Squad Employee Review

4.0
Aug 13, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The culture behind Geek Squad makes it feel a bit more than your average tech job. A job title of Agent, a legit badge; if nothing else it makes it a bit more fun. The job is fast paced, and has greatly expanded my computer knowledge.

Cons

Being in a retail environment, I feel like a lot of customers feel much more entitled than if they were at a sole computer repair facility. Lots of "I bought this here" "Do you know how much I spend in this store?" as if I'm just supposed to spit on the guy next to them because he spent less.

Explore other reviews about Geek Squad

5.0
Dec 21, 2025
Recommend
CEO approval
Business Outlook

Pros

Great for setting you up for early career in professional IT. Great work environment. Fantastic co-workers. Awesome store.

Cons

Reduced hours can make it difficult if you need the wages.

5.0
Jul 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Highly recommended for anyone trying to break into IT and get as much experience as possible.

Cons

Difficult to move up and still maintain focus on computers and repairs.

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