Underpaid, Overworked - Anonymous employee Geek Squad Employee Review

2.0
Jul 28, 2012
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Keeping up with new technology, learn about computers, coworkers are amazing. Looks good on a resume and teaches you skills for the future.

Cons

Severely underpaid, severely understaffed. Best Buy is scrambling to save their company, and now Geek Squad agents are forced to be salesmen instead of technicians. The computers get fixed by India. You will be forced to meet sales quotas and sell clients plans that they don't necessarily need. Best Buy's employee discount was recently thrashed - instead of paying cost for products, you often end up paying the sticker price.

Explore other reviews about Geek Squad

5.0
Dec 21, 2025
Recommend
CEO approval
Business Outlook

Pros

Great for setting you up for early career in professional IT. Great work environment. Fantastic co-workers. Awesome store.

Cons

Reduced hours can make it difficult if you need the wages.

5.0
Jul 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Highly recommended for anyone trying to break into IT and get as much experience as possible.

Cons

Difficult to move up and still maintain focus on computers and repairs.

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