Not the experts that you expect - Agent Geek Squad Employee Review

1.0
Jan 11, 2020
Recommend
CEO approval
Business Outlook

Pros

Field work. Company vehicle, gas , tools and shirt

Cons

Low starting pay. No promotion. Can only apply for better position if someone leaves. No proper training online courses only. You are force to do higher paying job without higher pay until you get the title which can take years. You will be sent into people's home to do jobs without any training and have to figure it out on the fly and they have no idea that you're not even a technician but a helper who maybe just watch someone do the same job one time. And when things go wrong you still get blamed for it and get written up. Management will use you as much as the can for as little pay as possible and throw you under the bus the first chance they get. Good luck getting a management position if you're not white. They would rather promote people with criminal records or some with no clue before they promote a non-white field technician even if knows the job better than anybody or has the most experience. And those same managers have biases and discriminate against employees who ask for better work conditions.

Explore other reviews about Geek Squad

5.0
Dec 21, 2025
Recommend
CEO approval
Business Outlook

Pros

Great for setting you up for early career in professional IT. Great work environment. Fantastic co-workers. Awesome store.

Cons

Reduced hours can make it difficult if you need the wages.

5.0
Jul 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Highly recommended for anyone trying to break into IT and get as much experience as possible.

Cons

Difficult to move up and still maintain focus on computers and repairs.

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