Pros
The best employee discount I've ever had, option to have uniforms supplied
Cons
Workplace culture was awful, relationships between Best Buy and Geek Squad employees were incredibly toxic and store management was cliquey and manipulative. The way management would reward customers and clients who would be rude, angry, and negative towards their employees while offering nothing to customers who were reasonable made you lose all faith in them. Even after leaving I refuse to go back as a customer because of how I was treated by the store management. Those who are good at networking and manipulating move up in the management ladder while those who genuinely know their job and the jobs of those around them better are baited with the promise of promotions and raises that will never come, only to keep them doing others' tasks because staffing is done by inept Best Buy management.