Worst workplace culture I've ever seen - Geek Squad, Consultation Agent Geek Squad Employee Review

1.0
Jan 14, 2021
Recommend
CEO approval
Business Outlook

Pros

The best employee discount I've ever had, option to have uniforms supplied

Cons

Workplace culture was awful, relationships between Best Buy and Geek Squad employees were incredibly toxic and store management was cliquey and manipulative. The way management would reward customers and clients who would be rude, angry, and negative towards their employees while offering nothing to customers who were reasonable made you lose all faith in them. Even after leaving I refuse to go back as a customer because of how I was treated by the store management. Those who are good at networking and manipulating move up in the management ladder while those who genuinely know their job and the jobs of those around them better are baited with the promise of promotions and raises that will never come, only to keep them doing others' tasks because staffing is done by inept Best Buy management.

Explore other reviews about Geek Squad

5.0
Dec 21, 2025
Recommend
CEO approval
Business Outlook

Pros

Great for setting you up for early career in professional IT. Great work environment. Fantastic co-workers. Awesome store.

Cons

Reduced hours can make it difficult if you need the wages.

5.0
Jul 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Highly recommended for anyone trying to break into IT and get as much experience as possible.

Cons

Difficult to move up and still maintain focus on computers and repairs.

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