Great job, for the most part - CIA Geek Squad Employee Review

4.0
Dec 15, 2010
Recommend
CEO approval
Business Outlook

Pros

-great colleagues, for the most part -can be very rewarding with satisfied customers -a lot of resources for learning how to solve issues (e.g. fellow Geek Squad employees in-store and out-of-store, Geek Squad online forum, management, etc.)

Cons

-since it's retail, it is very difficult to get time off when you need it -not a lot of praise given for going out of your way to do unexpected things -expected protocol not always the best, but I hear they've been improving on this -dealing with the "service center" can be frustrating sometimes

Explore other reviews about Geek Squad

5.0
Dec 21, 2025
Recommend
CEO approval
Business Outlook

Pros

Great for setting you up for early career in professional IT. Great work environment. Fantastic co-workers. Awesome store.

Cons

Reduced hours can make it difficult if you need the wages.

5.0
Jul 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Highly recommended for anyone trying to break into IT and get as much experience as possible.

Cons

Difficult to move up and still maintain focus on computers and repairs.

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