All depends on who you work with - Geek Squad, Agent (CIA) Geek Squad Employee Review

3.0
May 26, 2023
Recommend
CEO approval
Business Outlook

Pros

Staying busy, usually always an appointment or walk-in Reasonable management Discounts Plenty of IT and customer service experience Company-provided Windows, Samsung, and Apple training

Cons

Customers can be rude when they do not understand their device's problems Selling credit cards selling "total tech" protection - the policies are frequently changing

Explore other reviews about Geek Squad

5.0
Dec 21, 2025
Recommend
CEO approval
Business Outlook

Pros

Great for setting you up for early career in professional IT. Great work environment. Fantastic co-workers. Awesome store.

Cons

Reduced hours can make it difficult if you need the wages.

5.0
Jul 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Highly recommended for anyone trying to break into IT and get as much experience as possible.

Cons

Difficult to move up and still maintain focus on computers and repairs.

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