Although a very stressful and demanding job, I have never felt a closer relationship with coworkers. - CIA Geek Squad Employee Review

3.0
Jan 28, 2011
Recommend
CEO approval
Business Outlook

Pros

It's a cool, fun place to work. Best Buy is a pretty fun employer overall, but Geek Squad is pretty much its own entity. Discounts and accommodations are awesome.

Cons

Constant stress from angry/confused customers and management tends to be pretty ignorant as to what we actually do. There's been a recent trend over the last couple of years to turn Agents into tie-wearing salespeople.

Explore other reviews about Geek Squad

5.0
Dec 21, 2025
Recommend
CEO approval
Business Outlook

Pros

Great for setting you up for early career in professional IT. Great work environment. Fantastic co-workers. Awesome store.

Cons

Reduced hours can make it difficult if you need the wages.

5.0
Jul 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Highly recommended for anyone trying to break into IT and get as much experience as possible.

Cons

Difficult to move up and still maintain focus on computers and repairs.

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