2.0
Jan 30, 2019
Current employee, more than 1 year
Coral Gables, FL
Recommend
CEO approval
Business Outlook
Pros
I had to chance to see first hand where a company can fail and how bad supervision and poor decision making can lead to ruin a company and generate so much negative social media
Cons
The main problems internally with geeks onsite is the upper management, Each department only worries about how to make money instead of customer and employee satisfaction which should really be core principles, specially in a small business. Geeks on site lacks training manuals, comprehensive training programs for customer service and sales agents and any kind of indicators related to performance. Because we dont have serious evaluations, we pretty much cannot make a progression ladder for employees or determine the efficiency of supervisors and management