2.0
Apr 24, 2015
Current employee, more than 1 year
Dallas, TX
Recommend
CEO approval
Business Outlook
Pros
This is a Job that allows you to choose when and where to work.
Cons
The help desk is NOT qualified to work with clients which causes several problems. They make diagnostics based on what the customers say...they don't take into consideration that customers are calling the company because they DON'T know what's wrong. 95% of all my tickets are misdiagnosed.