Ok job to get experience but not a company to grow with - Patient Access Representative Geisinger Employee Review

3.0
Apr 27, 2021
Recommend
CEO approval
Business Outlook

Pros

Good employer contribution to retirement.

Cons

Understaffed, expected to function in job roles you were not hired for. Not great compensation for working mandatory overtime with constant irregular schedule changes. Poor communication with management. They talk about being able to advance your career but after being there quite some time, all internal positions applied to tell you you don’t have enough experience. Job blocking on management so their department doesn’t lose an employee

Explore other reviews about Geisinger

5.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Well compensated for the job

Cons

Large company that can feel overwhelming with regards to workload.

1.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote and benifits first day

Cons

This company needs a complete restructuring. The pay is far too low for such a complex role, especially when you're expected to meet quality standards while assisting patients. Management is overly micromanaging, with little trust or flexibility despite the low compensation. At just $18 an hour, the expectations don't match the pay. Unless significant changes are made, the company will continue to experience high employee turnover.

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