Horrible - Patient Access Representative Geisinger Employee Review

1.0
Jun 29, 2015
Recommend
CEO approval
Business Outlook

Pros

401k, benefits. Coworkers were nice.

Cons

They treat patients and employees like numbers. They hire site supervisors from the outside who don't know how to even work the front desk. They do more harm than good. Problems never get resolved. Won't hire additional staffing. Allow you to be verbally assaulted by patients looking for narcotics or unfinished forms. Management never has your back. Horrible work environment.

Explore other reviews about Geisinger

5.0
Nov 20, 2025
Recommend
CEO approval
Business Outlook

Pros

The management team is outstanding. They are caring, approachable, and create a family-like environment. Training is comprehensive, and the team’s talent and collaboration really stand out.

Cons

While the work environment is great, the pay doesn’t fully match the responsibilities and could be improved.

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