Do not work here - Layout Artist Gemini, Inc. Employee Review

1.0
Mar 28, 2025
Recommend
CEO approval
Business Outlook

Pros

My coworkers are really cool people to be around

Cons

I only put 1 star because I am unable to put zero. This company does not value hard work. They will cross train you in almost everything but will not pay you accordingly. Management is not professional and there is a lot of favoritism from the managers to the employees at the location I worked in. They are not transparent about them outsourcing to India that was supposed to be just a pilot and now they are outsourcing customer service representatives and layout artists so you might not have an in since they want to get cheap labor elsewhere. HR is also a mess, they do not care about the employees’ well-being and they shove things under the carpet as if they never happened. Do not work here, even if you exceed expectations it is never enough for managers and leads and you will feel burnt out every other week. Low morale Not enough pay for the amount of work You might not get paid enough, but the CEO has multiple houses!

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Gemini, Inc. Response
1y
Thank you for sharing your feedback. We take reviews seriously and are sorry to hear about your experience. We strive to create a positive work environment where all employees feel valued and supported. Regarding the concerns about outsourcing to India, we want to clarify that India is an extension of our team, not a replacement for North American jobs. We have been transparent about our strategy to add new team members in India to support our operations, and we continue to hire and have open positions in all of our CX locations. The CX team is growing, and these additions are part of our broader goal to build a stronger and more efficient team across all regions. We also appreciate your comments about management, training, and compensation. We are committed to ensuring fair compensation and opportunities for professional growth for all employees, and we continue to work on refining our processes to meet these goals. We understand the importance of maintaining high morale and employee well-being, and we are actively focused on improving these areas. Your input is valuable, and we are always striving to make improvements. Thank you again for your feedback.

Explore other reviews about Gemini, Inc.

5.0
Oct 10, 2024
Recommend
CEO approval
Business Outlook

Pros

Friendly culture Great benefits Fair pay

Cons

Lots of changes to keep up with

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