Not a great place to work - Field Representative Genentech Employee Review

1.0
Jul 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Salary is higher. Territory smaller.

Cons

Internal structure makes it almost impossible to bring value to customers. Leadership thinks training isn't needed. Genentech wants warm bodies and doesn't care if a person is trained properly. Unfortunately most HD's do not support their people and don't care. No room for upward movement. Popularity is more important than hard work. The eco model FAILS employees.

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Genentech Response
9mo
We’re sorry to hear that your experience at Genentech hasn’t met expectations. The ecosystem model was designed to better serve patients and customers, but we recognize it may not be meeting all employees’ needs. Your feedback on training, leadership support, growth opportunities, and culture is valuable. Thank you for sharing your perspective as we work to create an environment where everyone feels supported and empowered to succeed.

Explore other reviews about Genentech

5.0
Jun 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Great salary and team! The interview process was smooth and effective.

Cons

To be determined, but so far many alignment meetings. Some folks have frustuations around the re-org and strategy changes.

2.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

The work is meaningful and overall the company vision aligns with my goals

Cons

QA management has become inept. None of the leadership (aside from maybe one or two) truly understand the nuances of our site and jobs. They refuse to pay you more due to "budget" reasons but won't provide much information, they claim to be transparent but will make decisions behind your back and not communicate them, even if they impact you and/or your job. Leadership doesn't listen to feedback and gets defensive if you even try to give any. It honestly has become a game of politics only in QA and that's not really building any real quality culture.

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