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General Assembly

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Great Culture - Client Success Manager General Assembly Employee Review

4.0
Dec 12, 2022
Recommend
CEO approval
Business Outlook

Pros

I really enjoy all the people I work with. It is one of the healthiest cultures I've ever worked for. Collaborative and actively gives feedback. I feel like my role is incredibly flexible and no one is a micro manager. If you do the work, no one bothers you.

Cons

Leadership is not aligned on overall goals and it is hard to involve cross functional teams that are not client facing. If you are in a client facing role, a lot of collaboration and responsibility falls on you.

Explore other reviews about General Assembly

5.0
Mar 31, 2025
Recommend
CEO approval
Business Outlook

Pros

Lots of flexibility in bringing your ideas to the table.

Cons

Tech enablement can feel stagnant at times.

4.0
Jul 16, 2026
Anonymous contractor
Recommend
CEO approval
Business Outlook

Pros

Lots of opportunities to learn and build experience with Fortune 500 and 1000 client projects, can offer flexibility since the work is 100% remote and contracts are on a per-project basis. Can be great for career growth if you're motivated to work hard and hustle

Cons

People are spread very thin on lots of projects, timelines can be very rushed and high-pressure. This can be a result of client pressure, but also frequently comes from internal issues with communication and poorly defined scope of work.

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