4.0
Aug 23, 2016
Anonymous employee
Current employee
Adelaide
Recommend
CEO approval
Business Outlook
Pros
Expects and delivers a high level of customer service experience. Generally flexible with the casual team. Great store vibe with people you want to go to work with.
Cons
Naturally KPIs drive a store's motivations, but there's a lot of unnecessary pressure to deliver which creates a very uncomfortable work environment. The incentives that present themselves are generally okay, but considering their high customer service expectations that is not commission based, would like to see more recognition towards those that excel.