Service Tech - Field Service Technician General Parts Employee Review

3.0
Feb 14, 2018
Recommend
CEO approval
Business Outlook

Pros

Rewarding work, good training, and flexible schedule.

Cons

Awful benefits. Not much PTO and health care costs are outrageous!

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General Parts Response
8y
Oops, we missed this review, sorry for the delayed response. Thank you for your feedback, it has been passed along to the management team. From the numbers you have quoted we are concerned that there has been some miscommunication about our benefit offerings. We would appreciate you reaching out to HR to discuss your health insurance further. Your benefits are an important part of your remuneration and we want to ensure that you have been clearly informed of both the costs and value to you as an employee.

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5.0
Sep 11, 2023
Recommend
CEO approval
Business Outlook

Pros

A leader in their industry, continuous training is important to them.

Cons

Very busy due to tight labor market

1.0
Apr 1, 2025
Recommend
CEO approval
Business Outlook

Pros

The only truly positive aspect of the job was working alongside the technicians.

Cons

Working at this company was a frustrating experience due to poor management. Favoritism was a constant issue, with certain employees receiving preferential treatment while others were set up for failure. Expectations were often unrealistic, and if task couldn't be completed under unreasonable conditions, employees were unfairly punished. Rather than managing effectively, leadership frequently shifted their own responsibilities onto others. If you weren't in the manager's good graces, you could expect to be treated unfairly. Despite corporate being aware of these issues, little to no action has taken to improve the work environment. If you're looking for a workplace with fair leadership and a supportive culture, I'd recommend looking elsewhere.

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