Dec 13, 2023
Genesis HealthCare Response
2yHello,
Thank you for taking the time to share your feedback with us! We're sorry to hear that your experience with Powerback has been less than stellar, and we'd like to assist in making things right to ensure you feel supported in your role.
To further distinguish where we can improve overall and what you specifically believe we can do to better support you and those in similar roles, we'd strongly suggest that you attend one of Carl's open office-hour meetings. This process will allow our team an opportunity to connect with you directly while allowing you to share detailed feedback from your unique POV.
If you're interested in participating, these casual open-office hour meetings occur every Monday morning/afternoon, and the invitations can be found on your Powerback Gmail calendar. These discussions allow everyone the chance to directly share their honest thoughts to contribute to our culture of transparency. We want to empower you to feel secure in your role here at Powerback and hope you'll find this unique resource valuable.
Again, we appreciate you sharing your insights with us. Have a phenomenal day! --Aimee, Marketing Specialist