Micromanagement=high stress - Occupational Therapist Genesis Healthcare Employee Review

2.0
Feb 2, 2014
Recommend
CEO approval
Business Outlook

Pros

Good pay based on market, great staff to work with, love the patients. Therapy staff very caring and experienced. Communication between PMs (3 in 2 years) and staff was good. Nursing and therapy enjoyed good relationship most of the time. Finally hired an excellent registered dietician.

Cons

When genesis bought sundance, the changes have mostly been negative for the staff at the facility level with a major increase in paperwork, productivity standards very difficult to achieve without compromising patient care. Holidays cut to 2 per year. Time off had to be planned quarterly and approved by upper manager. Therapist hourly pay reductions followed by expecting therapists to perform program management duties after PM left and took 3 months to hire another. Upper management micromanaging to the point of sending daily emails to each therapist wanting to know why productivity was not met that day or why minutes were missed or exceeded. Training consists of quick overview of P&P, watch videos and that's it. The facility itself is older and not in great shape, outdated equipment, lack of storage with wheelchairs often just left outside in the weather when not in use. Sewage smells in bathrooms, spiders and ants everywhere, no easy access to water or bathroom for rehab gym. Very little follow through for restorative nursing programs or functional maintenance plans resulting in decreased patient outcomes especially for ambulation, positioning and splinting. The kitchen has not had a dietary manager for at least a year with poor meals, unreliable to provide correct adaptive equipment and prescribed food textures. Only one physician for 80% of the patients. Many complaints that they never get to see the doctor.

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5.0
Apr 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for

Cons

Lots of work, burn out, understaffed

1.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule, nice coworkers, nice office space

Cons

Horrendously overworked. They kept promising help that never arrived. I felt terrible having to let certain tasks fall by the wayside because I was always drowning. I was afraid to take a day off and worked through illnesses, making it harder to recover. Administrator didnt care.

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