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      Genesys

      Engaged Employer

      Genesys reviews

      Six months in and no complaints... - Anonymous employee Genesys Employee Review

      5.0
      Apr 13, 2016
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      I've been working at the corporate office in Daly City, CA for about six months. I've been very impressed with the company. There are a lot of smart, effective people driving hard to move the company forward. Internal communication is good. The executives are accessible and down to earth.

      Cons

      Budgets seem to be tight and you won't see a lot of the "perks" like at other Silicon Valley software companies like catered lunch, etc. This is probably because the company is on path to IPO.

      Explore other reviews about Genesys

      5.0
      Jun 29, 2026
      Senior services engagement director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great teamwork. Remote work. Solid product suite.

      Cons

      Upward mobility for career. Lack of communication between different areas can cause silos.

      4.0
      Jun 26, 2026
      Marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      Interesting take on customer experience using AI. Good pay for the role.

      Cons

      Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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