Great place to work - Senior Technical Support Engineer Genesys Employee Review

5.0
Feb 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Good employee benefits Work life balance

Cons

Our manager is not technical so I cant reach out if i need help

Explore other reviews about Genesys

5.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

great place to work at

Cons

no thoughts at this time

4.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

PTO is very generous. Great work life balance. Excellent pay.

Cons

Support gets very little say in anything and continues to get more work. Takes at least a year of drowning before you really know what you are doing with confidence.

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