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      Genesys

      Engaged Employer

      Genesys reviews

      Great company to work at! - Web Development Intern Genesys Employee Review

      4.0
      Jun 28, 2016
      Web development intern
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Foosball table - PS4 - Interns feel like full time employees given great projects - Markham location good for those who don't want to commute downtown - Company culture, for example monthly anniversary celebration with cake!

      Cons

      - Maybe a little more plants in the office would be nice.

      Explore other reviews about Genesys

      5.0
      Jun 29, 2026
      Senior services engagement director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great teamwork. Remote work. Solid product suite.

      Cons

      Upward mobility for career. Lack of communication between different areas can cause silos.

      4.0
      Jun 26, 2026
      Marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      Interesting take on customer experience using AI. Good pay for the role.

      Cons

      Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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