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      Genesys

      Engaged Employer

      Genesys reviews

      Best Place to work - Anonymous employee Genesys Employee Review

      5.0
      Aug 9, 2016
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      This is the best company to work for. Can learn a lot. Employees are treated very nicely. Work life balance is good

      Cons

      Pay wise can be better for certain regions though. Some weird hiring rules that have been started currently should be abolished. It is unfair to both the candidates and Genesys itself.

      Explore other reviews about Genesys

      5.0
      Jun 8, 2026
      Senior ta partner
      Recommend
      CEO approval
      Business Outlook

      Pros

      great place to work at

      Cons

      no thoughts at this time

      4.0
      Jun 26, 2026
      Marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      Interesting take on customer experience using AI. Good pay for the role.

      Cons

      Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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