Worst company to ever work for - Senior Professional Services Consultant Genesys Employee Review

1.0
Feb 4, 2017
Recommend
CEO approval
Business Outlook

Pros

Learnt heaps about the industry Not much to say about this company except they were great many years ago but in the past 4-5 years have changed to become an ugly company and in the last 6 months the worst ever I've seen.

Cons

Highly political No respect for the people who help build it to the empire it's trying to become Expect you to be on call 24/7 and have no life with your kids and family Some managers shouldn't be in their job yet still are just because they know how to manipulate people Morale is terrible Worst place to work at No professional development unless you are in the core group or favoured Harassment goes on and they turn a blind eye to it.

Explore other reviews about Genesys

5.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Great teamwork. Remote work. Solid product suite.

Cons

Upward mobility for career. Lack of communication between different areas can cause silos.

4.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Interesting take on customer experience using AI. Good pay for the role.

Cons

Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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