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      Genesys

      Engaged Employer

      Genesys reviews

      Great software, Great people, flexible workspace - Anonymous employee Genesys Employee Review

      5.0
      Mar 23, 2017
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great software, Great people, flexible workspace

      Cons

      Compensation could be a bit more competitive

      avatar
      Genesys Response
      9y
      Thank you for the post! We try to be as competitive as possible with compensation - I encourage you to discuss any concerns you might have in this regard with your manager or HR Partner. Best, Tracy (Tracy Cote', Chief People Officer)

      Explore other reviews about Genesys

      5.0
      Jun 29, 2026
      Senior services engagement director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great teamwork. Remote work. Solid product suite.

      Cons

      Upward mobility for career. Lack of communication between different areas can cause silos.

      4.0
      Jun 26, 2026
      Marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      Interesting take on customer experience using AI. Good pay for the role.

      Cons

      Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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