That was a take-over, not a merger. - Senior Software Engineer Genesys Employee Review

1.0
May 23, 2017
Recommend
CEO approval
Business Outlook

Pros

As Genesys, we make a lot more money than ININ did.

Cons

Genesys leadership doesn't care about PureCloud or Development in the slightest. Most of us get left out of events, and we aren't even in the CTO organization, which feels like it's so they can easily drop us on a whim. This company only cares about sales people. When we did our review of the quarter, the President spoke about the concerns, and they were only concerns that the sales team had. They care about Sales so much, that they exclude the people building the products. A lot of employees went to the Sales Kick-Off that featured "champagne breaks" and $100,000 giveaways, and everyone who wasn't invited was told to watch the streams; I don't want to hear all of the great perks Sales is getting when R&D can't even get staffing or compensation that they need. There have been several layoffs, and some teams are already too small; compensation was capped very low compared to ININ historically, so if you are underpaid compared to your team, your manager has to take from others to give to you, and even still can't get you to where you should be. There are entire teams of experienced R&D employees in the Indy office making less than anybody at any other location in the US. We also lost everything that made ININ feel like a great place to work; people just aren't happy any more.

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Genesys Response
8y
I can tell you, first hand, that our leadership cares very much about PureCloud. I’ve seen the plans to heavily invest in our bright future and couldn’t be more optimistic. I was personally involved in many of the discussions about how best to structure R&D and our leadership was extremely thorough and purely focused on the best possible outcome. It is true that the sales kick-off was oriented towards recognizing and celebrating sellers. To recognize and celebrate our R&D team, we conducted a similar event (DevOps Days) in San Francisco, where over 700 developers participated. Our CEO and senior leaders were present at the event and we are planning for a bigger presence next year. Integrations are always a difficult time with lots of anxiety and uncertainty, so I do understand. I’m convinced that Genesys is committed to innovating and creating the best environment for top talent. We simply have to communicate and work together to make this happen. My door is always open for anyone who wants to discuss concerns directly. -- Robert Ritchy, SVP, PureCloud Development

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CEO approval
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Pros

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Cons

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4.0
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Pros

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Cons

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