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      Genesys

      Engaged Employer

      Genesys reviews

      IT Department = Train Wreck - IT Support Genesys Employee Review

      1.0
      Jun 5, 2017
      It support
      Recommend
      CEO approval
      Business Outlook

      Pros

      Open time off policy, that's about it.

      Cons

      Old, antiquated technology and business philosophies IT ignores requests and issues from the business Low morale post-acquisition Complete lack of leadership qualities from IT managers Silohed teams that don't collaborate or work together at all

      Explore other reviews about Genesys

      5.0
      Jun 8, 2026
      Senior ta partner
      Recommend
      CEO approval
      Business Outlook

      Pros

      great place to work at

      Cons

      no thoughts at this time

      4.0
      Jun 16, 2026
      Product owner
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good work life balance Great product and customers

      Cons

      Promotions & growth are very slow in CIO org. Limited prioritization (more you know more work get assigned to you)

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