So far..So good after acquisition - Senior Systems Engineer Genesys Employee Review

4.0
Jun 6, 2017
Recommend
CEO approval
Business Outlook

Pros

Work and play hard mentally starting to creep back in after a few years of work hard, work even harder.

Cons

Still some uncertainty. A lot of engineers believe they will be eventually replaced by the cheaper less knowledgeable overseas employees

Explore other reviews about Genesys

5.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Great teamwork. Remote work. Solid product suite.

Cons

Upward mobility for career. Lack of communication between different areas can cause silos.

4.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Interesting take on customer experience using AI. Good pay for the role.

Cons

Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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