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      Genesys

      Engaged Employer

      Genesys reviews

      Great place to work - Manager Genesys Employee Review

      5.0
      Jun 29, 2017
      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fast paced work environment with good work/life balance. Tremendous growth opportunities. Great benefits including open time off. Chance to work on new technologies/continuous learning.

      Cons

      Some complex processes need to be streamlined further.

      Explore other reviews about Genesys

      5.0
      Jun 8, 2026
      Senior ta partner
      Recommend
      CEO approval
      Business Outlook

      Pros

      great place to work at

      Cons

      no thoughts at this time

      4.0
      Jun 26, 2026
      Marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      Interesting take on customer experience using AI. Good pay for the role.

      Cons

      Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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