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      Genesys

      Engaged Employer

      Genesys reviews

      Good Place to Work - Engineering Management Genesys Employee Review

      4.0
      Jul 24, 2017
      Engineering management
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible work schedule, a diverse and geographically distributed team, a company supportive of my philanthropic endeavors, very smart coworkers, and challenging problems to solve.

      Cons

      Company is much larger than when I started; a bit more difficult to navigate.

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      5.0
      Jun 29, 2026
      Senior services engagement director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great teamwork. Remote work. Solid product suite.

      Cons

      Upward mobility for career. Lack of communication between different areas can cause silos.

      4.0
      Jun 26, 2026
      Marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      Interesting take on customer experience using AI. Good pay for the role.

      Cons

      Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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