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      Genesys

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      Genesys reviews

      Great experience working with Genesys chennai - Senior Software Engineer Genesys Employee Review

      4.0
      Jul 27, 2017
      Senior software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good work life balance Transparency in Management Good space is given to employee to learn and work Good facilities

      Cons

      Training and meetings can be taken by in house experienced employees. Hence in-house employees should grow up to that level.

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      5.0
      Jun 29, 2026
      Senior services engagement director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great teamwork. Remote work. Solid product suite.

      Cons

      Upward mobility for career. Lack of communication between different areas can cause silos.

      4.0
      Jun 26, 2026
      Marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      Interesting take on customer experience using AI. Good pay for the role.

      Cons

      Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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