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      Genesys

      Engaged Employer

      Genesys reviews

      Great Place to Work - Principal Software Engineer Genesys Employee Review

      5.0
      Aug 8, 2017
      Principal software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Always new challenges to keep you interested, as company grows and continues to invest in R&D. People are friendly and helpful, whether you are in the same office, or at the other end of the world. Compensation is good. Management is relatively attentive, for a company of this size. Ethics are very important to the company.

      Cons

      Things can sometimes move rather slowly.

      Explore other reviews about Genesys

      5.0
      Jun 29, 2026
      Senior services engagement director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great teamwork. Remote work. Solid product suite.

      Cons

      Upward mobility for career. Lack of communication between different areas can cause silos.

      4.0
      Jun 26, 2026
      Marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      Interesting take on customer experience using AI. Good pay for the role.

      Cons

      Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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