Customer Experience? That's not accurate - PSO Management Genesys Employee Review

Although they preach the customer experience is most important to them, it isn't. They cut corners, especially in professional services. They treat employees poorly, for the most part. I'm not a disgruntled employee - just look at the line of long timers that are lined up out the door. You don't have an exodus like this when you are treating your employees well and living up to your word. It's unfortunate.