Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Genesys

      Engaged Employer

      Genesys reviews

      Best company I have ever worked for - Director Genesys Employee Review

      5.0
      Aug 9, 2017
      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      I have been with Genesys for a number of years and been part of the great transition this company has taken. This is the best company I have ever worked for and we are positioned to get even better. Great solutions, people and culture with strong leadership and vision.

      Cons

      With growth there are growing pains but the company is doing a good job of addressing these.

      Explore other reviews about Genesys

      5.0
      Jun 29, 2026
      Senior services engagement director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great teamwork. Remote work. Solid product suite.

      Cons

      Upward mobility for career. Lack of communication between different areas can cause silos.

      4.0
      Jun 26, 2026
      Marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      Interesting take on customer experience using AI. Good pay for the role.

      Cons

      Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

      See reviews by: Helpful|Rating|Date|All
      Related searches: Genesys jobs | Genesys salaries | Genesys benefits | Genesys interviews
      Genesys reviewsGenesys Director reviewsGenesys review